Shipping
We offer free standard shipping on: All orders over $150 Australia-wide orders over $200
If your order doesn't meet the free shipping threshold:
Standard shipping: $12.99
Express shipping: $18.99
Victoria: Estimated standard delivery in 2–4 business days. Other Australian states: Estimated delivery in 3–5 business days
Note: Delivery times are estimates. We do our best to dispatch orders promptly, but final delivery depends on the Australia Post schedule once your order leaves our warehouse.
International Shipping rates differ by country; check the checkout page for prices, with estimated delivery times ranging from 5-15 days.
Click & Collect is available at our Werribee, Watergardens, and Epping stores, with orders typically ready in 1-3 business days.
Returns & Exchanges
Our Returns Policy
Shop with confidence knowing you can easily return your item for a store credit or exchange your items within 30 days.
Extended Gifting Returns
To make gifting easier, purchases made from 28 October 2026 can be exchanged or returned for a store credit until 10 January 2027.
All standard return conditions and exclusions still apply.
In-Store Returns
Exchange your purchase to any Cracked Soda store, free of charge.
For full information on our returns policy and to start a return, please click here